• Which of these is the most important tool of communication?

a) Body language
b) Gestures
c) Language
d) Posture

Answer

• Time devoted to speaking in communication activities is

a) 9%
b) 16%
c) 30%
d) 45%

Answer

• The spoken languages in the world are about:

a) 3000
b) 3500
c) 4000
d) 4500

Answer

• According to David Crystal, the total number of languages are:

a) 4809
b) 5809
c) 6809
d) 7809

Answer

• Oral communication is the interchange of
  between the sender and receiver

a) cues and clues
b) verbal messages
c) written messages
d) signs and gestures

Answer

• In communication, the language is:

a) The verbal code
b) Intrapersonal
c) The symbolic code
d) The non-verbal code

Answer

• In any community, oral communication is suitable
  for:

a) Reports
b) Newspapers
c) Face-to-face conversation
d) Notes

Answer

• When you are preparing for a oral _____ presentation, you should

a) focus on the objectives of the presentation
b) practice your speech in front of a mirror or friend
c) do rehearsals to time your presentation of slides
d) All of the above

Answer

• An oral presentation’s success depends on

a) Preparation, clarity, audience needs
b) Ability to structure information, proper medium of
presentation
c) Ability to appeal to the audience’s interest and respond
to their questions honestly
d) All of the above

Answer

• A presentation is a form of oral communication in
  which a person shares factual information with an
  audience that is:

a) small
b) mixed
c) large
d) specific

Answer

• A speech must always present

a) facts
b) opinions
c) suggestions
d) perspectives

Answer

• Which of these is not advisable to make facts
  interesting?

a) By narrating them as a storyy
b) Through an anecdote
c) With the help of a personal incident
d) By stating them as points

Answer

• The presenter acts as the:

a) deliverer of the information
b) medium of the information
c) advocate of the information
d) supporter of the information

Answer

• What is the most important part of preparing for a
  presentation?

a) Selecting your delivery style
b) Deciding what you want to accomplish
c) Preparing professional Power Point slides
d) Selecting appropriate attire

Answer

• What question(s) should you ask about your audience
  to determine your pattern, delivery style, and supporting
  material?

a) What is the age, gender, education, and
experience of my audience?
b) How can I earn my audience’s respect?
c) How will this topic appeal to this audience?
d) All of the above.

Answer

• The three major elements of presentation do not
  include:

a) visual aids
b) a presenter
c) an audience
d) specific content

Answer

• The audience for a presentation consists of people
  who:

a) vary in their level of information and purpose
b) are uniform in their level of information and
purpose
c) are confused in their purpose
d) are uninformed and lack a purpose

Answer

• To be able to give a good presentation, a full
  rehearsal is:

a) necessary
b) optional
c) audience based
d) useless

Answer

• To make a presentation effective and impressive,
  you should use:

a) passive sentences
b) complex sentences
c) jargon
d) a simple and active form of sentences

Answer

• To become more effective, you need to take
  control of:

a) the material
b) the audience
c) Yourself
d) All of the above

Answer

• It’s said that people remember about 20 per cent of
  what they hear, and over 80 per cent of what they see.
  Visual aids include _______.

a) Gestures
b) Facial expressions
c) Flip chart
d) All of the above

Answer

• Which of these must be avoided in any
  presentation?

a) Proper grammar
b) Complex words
c) Short sentences
d) Clear voice

Answer

• Which of these is less important in an oral
  presentation?

a) Words
b) Body language
c) Gestures
d) The number of people as audience

Answer

• Which of these must be avoided by a speaker?

a) Abstract words
b) Short sentences
c) Good pronunciation
d) Steady pace

Answer

• Which of these is the best way to establish a proper
  rapport with audience?

a) Pointing a finger
b) Making eye contact
c) Waving your hands
d) Standing erect

Answer

• The two most powerful keys to audience
  comprehension and retention during a presentation are
  good organization and:

a) professionally designed Power Point slides
b) conscious repetition
c) a structured question-and-answer periodat
the end of the presentation
d) a dynamic and entertaining presentation style

Answer

• In an oral presentation, the speaker should not

a) panic
b) pause
c) make eye contact
d) inspire

Answer

• Laliophobia means:

a) a fear of people
b) a fear of speaking
c) a fear of death
d) a fear of heights

Answer

• Which of these is a sign of rude or bad manners?

a) Staring at the floor
b) Making eye contact
c) Steady pace
d) Simple words

Answer

• Which of these is a sign of under confidence while
  delivering an oral presentation 7

a) Speaking and naturally shifting your eyes around
b) Transfixed on one face
c) Pointing your fingger
d) Using your hands

Answer

• Which of these must be avoided by the speaker?

a) He must convey precise information.
b) He must ensure that the information is understood by
the audience.
c) He must inspire the audience to totally accept his point
of view.
d) He must force the audience to totally accept his point
of view.

Answer

• Which of the following is true

a) Metaphors are images of ideas in concrete form
b) A metaphor carries your meaning from one thing to
another
c)It enables your listener to see something in a new way,
by picturing it as something else
d) All of the above

Answer

• In presentations, details :

a) Make things more complicated
b) Keep it simple
c) Make things clearer
d) Are important

Answer

• Which of these can irritate the audience?

a) If facts are uttered coherently
b) If facts are uttered incoherently
c) Narrating incidents
d) Narrating anecdotes

Answer

• Controlling the audience includes:

a) Eye contact
b) Your face
c) Gestures
d) All of the above

Answer

• It’s said that people remember:

a) What they hear more than what they see
b) What they see more than what they hear
c) What they see as well as what they hear
d) None of the above

Answer

• Which of these does mean stage fear or stage
  fright?

a) aphonia
b) aphonia clericorum
C) aphonia paralytica
d) all of the above

Answer

• To select the content of your presentation, you
  should:

a) the available material
b) your purpose
c) the time limit
d) the audience’s needs

Answer

• In presentation design, maximum time is given to
  the:

a) question-answer session
b) main body
c) conclusion
d) introduction

Answer

• Initially, a presentation is a form of:

a) group communication
b) intrapersonal communication
c) one-way communication
d) two-way communication

Answer

• Audience information i.e. age, gender, education,occupation and socioeconomic status falls into the category:

a) Demographic factors
b) Psychographic factors
c) Geographic factors
d) All of the given options

Answer

• Aspects of the voice, other than the speech are
  known as:

a) Physical language
b) Personal language
c) Para language
d) Delivery language

Answer

• Which of these is not an element of the spoken
  language/technique?

a) Voice quality
b) Word stress
c) Appearance
d) Correct tones

Answer

• In which speech, speaker does not have time to
  analyze the audience:

a) Manuscript
b) Memorized
c) Impromptu
d) Extemporaneous

Answer

• In which speech, speaker delivers a speech by
  reading the text?

a) Manuscript
b) Memorized
c) Impromptu
d) Extemporaneous

Answer

• In which speech, speaker delivers the speech after
  learning it by heart?

a) Manuscript
b) Memorized
c) Impromptu
d) Extemporaneous

Answer

• Which of these can be used to overcome stage fear?

a) A speech must be prepared with care
b) dress handsomely
c) Facts need not be checked
d) There should be no pause

Answer

• Oral communication is better than written
  communication

a) providing opportunity to refer back
b) saving time
c) conveying facts and opinions
d) conveying feelings and emotion

Answer

• The limitation of oral communication is that:

a) it is not affected by the speaker’s feelings or
stress or excitement levels
b) it is irreversible-what is said cannot be taken
back
c)it does not require on-the-spot thinking
d) it is easy to be aware of our body language

b)

Answer

• The effectiveness of oral communication depends
  on the speaker’s ability to use:

a) simple language
b) long sentences
c)complex words
d) foreign words

Answer

• Materials distributed to the audience to
  supplement the contents of the presentation is:

a) Hand-outs
b) Cue-cards
c) Attention grabbers
d) None of these

Answer

• You’re giving someone verbal feedback about some
  work they have completed that isn’t up to standard:
  what should you do?

a) Point out everything that they did wrong
b) Base your feedback on what you have heard from others
c) Criticise them for their poor work
d) Suggest where improvements can be made and agree on a plan

Answer

• Which of these is the best way to ask a question?

a) Only offer a yes/no response
b) Use open questions that encourage a full response
c) Use leading words to suggest the response you require
d) Ask something that you wouldn’t want to answer yourself

Answer

• You disagree with what someone has said: how
  should you react?

a) Ask questions to learn more about their opinion
b) Be unreasonable and refuse to listen
c) Get emotionally involved and have a heated discussion
d) Stick with your one-sided view on the situation

Answer

• ____ is a systematic oral exchange of
  information, views and opinions about a topic, issue,
  problem or situation among members of a group who
  share certain common objectives.

a) Ask questions to learn more about their opinion
b) Be unreasonable and refuse to listen
c) Get emotional ly involved and have a heated discussion
d) Stick with your one-sided view on the situation

Answer

• Which of the following is NOT an aspect of being
  able to speak professionally?

a) Polite tone of voice
b) Using more formal language
c) Open body language
d) Using technical language

Answer

• The outline of a presentation is a:

a) List of requirements and purpose of the presentation
b) List of major headings or topics to be cove red in the presentation
c) List of techno logies that will be used to deliver the presentation
d) List of external sources used in the presentation

Answer

• The outline of a presentation should include:

a) A beginning, middle and an end of the presentation
b) Possible questions from the audience
c) Acknowledgments
d) References

Answer

• In selecting presentation technologies, it is
  important to select technologies that are:

a) Freely available to download and use
b) Commonly used by presenters
c) Available and can be used at the presentation location
d) The state-of-the – art in presentation technologies

Answer

• When delivering a presentation as part of a team it
  is important to:

a) Coordinate your portion with others in the team and not
duplicate their presentations
b) Make sure all the team members’ names are listed in
order on all the presentation materials
c) Coordinate your portion with others in the team so you
can present first
d) Make sure all the team members have the same duration
to present their portion

Answer

• Font size of the bullet points on presentation
  materials should be large enough:

a) For you to be able to read from the screen during the
presentation
b) For the audience in the first few rows of the
presentation to view the presentation clearly
c) For the audience in the last row of the presentation
room to view the presentation clearly
d) For your team members to be able to view the
presentation clearly

Answer

• Important considerations in rehearsing a
  presentation are:

a) Timing and pace
b) Attire
c) Audience
d) None

Answer

• When using content from external sources in
  presentation materials, it is necessary to include:

a) Acknowledgments
b) Citations and references
c) Trademark symbol
d) Copyright disclaimer

Answer

• It is generally NOT a good practice to deliver a
  presentation by:

a) Elaborating each bullet point on the presentation
materials
b) Reading the entire presentation line by line
c) Paraphrasing what is on the presentatio n materials
d) Mentioning the highlights of what is on the screen

Answer

• The purpose of a presentation intended to sell a
  service to a potential client is to:

a) Persuade
b) Educate
c) Inform
d) Entertain

Answer

• The possible order of points for describing the steps
  for doing something in sequence is known as:

a) Spatial order
b) Causal order
c) Chronological order
d) none

Answer

• A presentation is a form of oral communication in which person
  shares factual information with an audience that is__.

a) specific
b) small
c) large
d) mixed

Answer

• The presenter acts as the:

a) delivery of the information
b) medium of the information
c) advocate of the information
d) supporter of the information

Answer

• The three major element of presentation do not include?

a) an audience
b) specific content
c) a presenter
d) visual aids

Answer

• Reading out a presentation is:

a) not allowed
b) allowed
c) helpful
d) dull

Answer

• To select the content of your presentation you should know
  the audience need.

a) your purpose
b) the time limit
c) available material

Answer

• When giving a presentation in front of an audience you
  should do all of the following except for__?

a) speak loud and clear
b) provide handout if needed
c) dress professionally
d) look at your screen not the audience

Answer

• The key of success is__

a) practice
b) preparation
c) effort
d) both a and b

Answer

• A good presenter should take a well__.

a) good physical appearance
b) dressing well
c) speak louder

Answer

• To become more affective you need to take control
  of

a) the material
b) the audience
c) your behavior
d) all of the above

Answer

• ___of a presentation is the most important part

a) beginning
b) middle
c) end
d) none of these

Answer

• In beginning you should give firstly

a) your introduction
b) summary of a
topic
c) asking irrelevant questions
d) further information

Answer

• A good technique to get your audience
  attention

a) a statement made to surprise
b) asking rhetorical questions
c) asking introduction to the audience
d) none of these

Answer

• What should you give your objectives to
  the audience

a) aim
b) goals
c) purpose
d) All of These

Answer

• All your information should support your

a) purpose
b) ideas
c) topic
d) merits

Answer

• A good presenter should

a) sequencing your idea
b) manage the time
c) clear all the confusion
d) all of these

Answer

• Keeping the audience attention

a) emphasizing
b) summarize the topic
c) used bore words

Answer

• A conclusion should be

a) short and easy
b) lengthy
c) difficult words
d) specific key points

Answer

• Visual involves the audience

a) motivate
b) attention
c) reinforce idea
d) all of these

Answer

• How much of the language is
  made up of verbal language

a) 7%
b) 6%
c) 2%
d) 15%

Answer

• 38% message is communication
  with non verbal

a) vocal
b) verbal
c) body movement
d) gesture

Answer

• Body language is included
  in communication

a) 55%
b) 35%
c) 25%
d) 45%

Answer

• facial expression should
  be

a) aggressive
b) shy
c) naturally
d) bored

Answer

• A speaker looks into the eyes of the audience

a) confident
b) impatient
c) rude
d) impolite

Answer

• The tone of the speaker should be

a) loud
b) clear
c) low
d) soft

Answer

• A speech must advance __

a) dishonesty
b) negativity
c) truth
d) aggressiveness

Answer

• Which of these doesn’t enhance listening skills?

a) attention
b) frankness
c) clear perception
d) ignoring

Answer

• Using your whole body to communicate is called what?

a) miming
b) sign language
c) body language
d) gesture

Answer

• Waving is what type of communication?

a) gesture
b) body language
c) sign language
d) body position

Answer

• positive gesture are body sihnals that make you look ______.

a) relaxed
b) hurtful
c) nervous
d) arrogant

Answer